Frequently Asked Questions (FAQs)

My computer hard drive crashed and I had to reinstall your software. Now I am not able to activate it using the same activation code I received when I bought it. Can I get a new activation code?
As a current registered user, you can receive ONE replacement activation code free of charge, but only if it is requested within 30 days of the date on which you originally purchased the software. Contact us for details and instructions.
Can I get a new activation code for my other computer?
If you need an additional activation code for a second computer, you can purchase one from MadZ Software for only $5.00 Note: There is a limit of one additional code per customer. And MadZ Software reserves the right to end this offer or change the price at any time. The $5.00 charge covers only the cost of generating and emailing the new code. We never require you to purchase the software again at full price.
Will your software work with MS Vista?
Yes, it is now fully compatible with MS Vista 32 bit and 64 bit.
Will your software work with 64 bit computers?
Yes. It is now fully compatible with Windows Vista 64bit and Windows 7 64bit.